VoIP vs. landline – which phone system is better for your business?
Quality phone customer service is definitely the must-have for a business owner who aims high. Your company needs to be...
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How To Handle All Sales Objections In 2022
Sales objections are a common occurrence, even with the best pitch out there you can still get “NO” for an...
10 Tips To Improve Your Outbound Calling Strategy in 2022
Making a successful outbound call is a lot like playing chess. A lot of rules which you have to –...
7 Tips To Deal With Angry Customer (#5 Is a Must-Do)
Dealing with angry customers is an integral part of developing your own business. Of course, you’re trying hard to minimize...
100+ Customer Service Tips To Grow Your Business Now
There's one undeniable foundation of a well-organized business. By that, I mean constant learning and implementing relevant customer service tips. ...
5 Reasons Why SMS Customer Service Is a Must-Have Now
SMS is an underestimated way of solving customer problems. At first glance, these two ideas don’t overlap. It’s because written...
What Is Good Voicemail Greeting + 7 Ready-to-Use Examples
There's an expression that appearance might be deceptive. It works the same with the voice. Voicemail greeting is the perfect...
4 Proven Methods To Handle Customer Satisfaction
Why customer satisfaction is so important? Imagine Mick Jagger calling you and saying some legendary words. This time, he's serious....
What Is Call Routing + 5 Main Benefits Of The Feature
It’s great to always get what you want in your life. Imagine the situation when you sit in a restaurant...
TOP 12 Call Center Headsets [2022 Ready]
There’s one nightmare for a call center agent. Imagine this situation. A customer calls and he’s absolutely delighted with the...